The odor present box on your delivery ticket should ALWAYS be checked “yes”—it does not mean that there is a leak in your propane system.
Propane is a naturally odorless gas.
Typically, an odorant called mercaptan is added to propane to provide a distinctive odor or smell.
This allows the consumer to detect if there may be a problem with the propane system.
Please contact our office if you should require further assistance.