If you follow this preparation list, you will have trouble-free gas delivery during the winter season. During the winter, please be sure to have a reasonably clear path for the delivery driver and his truck. Each one of these 4 guidelines has to do with accessing your propane tank.
Note that if we cannot access your tank, we cannot deliver your propane.
- MARK UNDERGROUND TANKS
Prior to snowfall, mark your tank with a stick or flag.
Most drivers are responsible the same route. However, an alternate driver may cover your route.
- KEEP DRIVEWAYS CLEAR and SANDED
Vehicles, debris, snow, ice, tree branches, and overgrown bushes can all impede your delivery from taking place. Note that truck dimensions are 10 feet high, 10 wide and 30 feet long (minimum dimensions).
- PROVIDE A PATH TO YOUR GAS TANK.
Drivers do not carry tools to dig out tanks.
- DO NOT PLOW SNOW AGAINST GAS TANKS
Snow and ice against the tank can adversely affect how the fuel feeds into your home.
A gas line can be crimped or broken if icicles are allowed to form on a gas line.
- DEBRIS or GARBAGE
Please do not store garbage or other items on/near the tank, lines or meters.
Your driver will do his best to make your delivery as efficient as possible. When inclement weather is expected, we strive to make as many deliveries as is needed.
Please call our office to reschedule a delivery if necessary.
In the case of severe weather, we do close the office for the safety of our staff. We will call you to reschedule any service appointments.
Emergency fuel deliveries are made on a case-by-case basis and will incur a special trip delivery fee if warranted. Avoid out-of-gas situations by becoming an auto-delivery(budget) customer.